Chat with Grameenphone

Abul Hossain [10:13:06 PM]: EDGE/Coverage/VAS
System [10:13:06 PM]: Connection established.
System [10:13:15 PM]: Initiating Chat, Please Wait.
System [10:13:15 PM]: Welcome to GrameenPhone Online Customer Service
System [10:13:16 PM]: http://www.grameenphone.com/index.php
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System [10:13:16 PM]: Kindly be patient while one of our Customer Service Manager will respond to your query.
Fahmid [10:13:27 PM]: Good Evening Mr. Abdul.
How may I assist you today?
Abul Hossain [10:13:55 PM]: my p7 is active but not working
Abul Hossain [10:14:14 PM]: 01718812860
Fahmid [10:14:23 PM]: Kindly excuse me for some time while I check your number.
Abul Hossain [10:14:43 PM]: ok
Fahmid [10:16:13 PM]: May I know what is the problem>
Abul Hossain [10:16:57 PM]: i can't access online
Fahmid [10:17:06 PM]: Have you used that in the existing handset?
Abul Hossain [10:17:32 PM]: ya it's running
Abul Hossain [10:18:15 PM]: i using it for many days
Fahmid [10:18:36 PM]: You activated P7
Fahmid [10:18:44 PM]: 2 hours back, right?
Abul Hossain [10:18:50 PM]: still today i used it
Abul Hossain [10:19:01 PM]: ya
Fahmid [10:19:18 PM]: After that did you use a bit?
Fahmid [10:19:30 PM]: or you could not use at all?
Abul Hossain [10:19:43 PM]: no
Fahmid [10:20:06 PM]: After activating P7 you could not use?
Abul Hossain [10:20:10 PM]: i can't access
Fahmid [10:20:17 PM]: Which handset you are using? (Brand Name and Model Number)
Abul Hossain [10:20:18 PM]: ya
Fahmid [10:20:37 PM]: Which handset you are using? (Brand Name and Model Number)
Abul Hossain [10:20:43 PM]: just from after new activation
Abul Hossain [10:20:52 PM]: nokia 6630
Fahmid [10:21:44 PM]: Could you please restart the handset now and try again?
Abul Hossain [10:21:49 PM]: now i am using different sem p2 with this phone
Abul Hossain [10:22:33 PM]: ya i do it several times
Fahmid [10:22:46 PM]: What is your location now?
Abul Hossain [10:23:03 PM]: patuakhali university
Abul Hossain [10:23:13 PM]: PSTU
Fahmid [10:23:41 PM]: Please insert the SIM into your handset and try again
Abul Hossain [10:23:47 PM]: my another sim is active now with p2
Fahmid [10:23:48 PM]: But sometimes
Fahmid [10:24:02 PM]: If your balance get below BDT 20
Fahmid [10:24:16 PM]: you might not be able to use internet.
Fahmid [10:24:36 PM]: I suggest you to recharge some amount on that SIM
Abul Hossain [10:24:38 PM]: why i bought p7 ?
Fahmid [10:24:57 PM]: You are right
Abul Hossain [10:24:58 PM]: why i need 20 taka?
Fahmid [10:25:08 PM]: But it is the limitation
Fahmid [10:25:15 PM]: of our system
Fahmid [10:25:35 PM]: It sometimes(not always) resrict user
Abul Hossain [10:25:40 PM]: i never feel this before
Fahmid [10:25:48 PM]: It happens rarely
Fahmid [10:26:06 PM]: Your connection is OK
Abul Hossain [10:26:11 PM]: please try to solve it
Fahmid [10:26:21 PM]: The only possible reason is that
Fahmid [10:26:34 PM]: The problem has been solved.
Abul Hossain [10:26:55 PM]: thanks i am trying again
Abul Hossain [10:26:59 PM]: byeeeeeeeeeeeeeeeee